Shipping Policy

When can I expect my order to be shipped?

Orders are fulfilled and shipped within 24 hours from the time of the order submission, although most orders are processed and fulfilled the same day if the order is submitted before 3:00pm MST, Monday through Friday and by 11:00am on Saturday.  Orders will not be processed on Sunday or US federal holidays.

 

Shipping Rates

Shipping charges are automatically calculated and viewable at checkout. You will have an opportunity to not place your order if you do not agree with the shipping charges.

 

Delivery Times

Once your order has been fulfilled and shipped, you will receive an e-mail confirmation with tracking information.

Depending on your selected shipment method (USPS First Class or USPS Priority Mail), most orders will usually be delivered within 2 to 4 business days after your order is processed.

Please note that USPS shipping times are not guaranteed and delivery times may be delayed by weather or other unforeseen circumstances.

 

Where do we ship?

Cornerstone Botanicals offers shipping to all 50 US states. We do not currently offer sales to international customers.

 

Incorrect Address Submission

Please be sure to carefully review your shipping and billing address before placing your order.  Addresses are automatically confirmed as a valid address by our USPS shipping system however, if an address is deemed incomplete or incorrect per the USPS database, we will do our best to contact you for confirmation before shipping your order.  Incorrect address submissions may result in delayed delivery or returned packages. In the event of the package being returned to Cornerstone Botanicals due to an incorrect address being provided, the package will not be reshipped until an additional shipping fee is payed by the customer.

 

Missing Items

Items that arrive damaged, missing, or incorrect must be reported within 48 hours of delivery.  Please provide a picture of the packaging and the items received. Once your claim has been submitted for review and approval, we will further assist you in correcting the issue.